Question 1

How to restore your In-App Bizversity subscription

Accepted Answer

When you re-install or upgrade the Bizversity app and you purchased your subscription through the app, you may need to restore your subscription. Luckily, the process for this is simple!

Firstly, make sure you have updated to the latest version of the Bizversity app.
Open the app and ensure you're signed into your account.
Once in the app, tap Account in the bottom right.
Now scroll down to Billing at the bottom of the screen and tap it.
Finally, tap the Restore Purchase link. Your Bizversity subscription will now be linked with your account.

If you run into any troubles, please reach out to the team.

Question 2

How to Delete My Account

Accepted Answer

Remember, deleting your account is permanent and can not be reversed.

You can delete your account from your device through the iOS or Android app.

Log into the Bizversity app
Tap the 'Account' tab at the bottom
Tap 'Edit Profile'
Click 'Delete account'

You can also delete your account from the website.

Go to watch.bizversity.com
Login to your account using your email address and password
Then go to the Security page
Click the 'Request deletion of my account' button

Once you have done this all your records will be deleted from our database.

Question 3

Listening to Bizversity in the car

Accepted Answer

Never stop learning with Bizversity when you're on the move thanks!

To listen to Bizversity while in the car, simply open the video you'd like to listen to and exit the app. The video will continue playing in the background. You can even open your favourite navigation app and continue listening to the video.

Question 4

Add Bizversity to your LinkedIn Profile

Accepted Answer

Are you using LinkedIn to present your professional profile? Well now you can add Bizversity to your LinkedIn profile's 'Education' section!

By adding Bizversity to your profile, you can increase your professional value by promoting to your network that you are constantly:

Honing your skills in a variety of business related fields including marketing, management and finance.
Improving your business acumen so you can make the best decisions.
Keeping your technical and procedural knowledge current to improve your professional expertise.
Learning techniques and strategies in order to capitalise on potential business opportunities and much much more!

So don't delay! Just click the + on your LinkedIn profile's education section, type in Bizversity under the 'School' heading and improve your professional value today!

Add Bizversity to your LinkedIn Now!

Question 5

How to watch or listen offline

Accepted Answer

Learning about business anytime, anywhere… even if there is no wifi or mobile coverage, is easy to do by using the download video feature in Bizversity.

Download Videos

The following options are available for downloads on the video or audio player page:

Download a video

To download a video, open the video you'd like to download the tap the Download arrow.

Stop a download

Simply tap the Download arrow again to stop the download.

Manage your Downloads

Under the Account page there is a Downloads option. This is where you can manage the videos you have selected to download onto your device.

Download Settings

Under Account you can set your downloads to happen only over WiFi. The default option is ON.

Availability of Downloads

Currently downloaded videos are bound to your device, not your account. Meaning if you have an iPhone and an iPad and you download the video to your iPhone you will only be able to watch the video, as a download, from your iPhone.

Question 6

How to use your Bizversity Enterprise Account

Accepted Answer

As an Enterprise Account holder, you have access to the Bizversity Admin Portal to manage your Enterprise plan and its users.

How to access the Admin Portal

Accessing the Admin Portal is easy. Simply go to admin.bizversity.com and log in with the details you've been provided.

How to add users to your account

Sign into the Bizversity Admin portal.
Navigate to the Dashboard screen.
Click on your plan.
Click the Create User button.
Input the user's name and email.
Click Submit.

| The new user will receive an invitation with their login details to Bizversity and automatically be assigned the access to the content included in your plan.

How to remove users from your account

Sign into the Bizversity Admin portal.
Navigate to the Dashboard screen.
Click on your plan.
Click the Delete button next to the user you'd like to remove.

||| The user's access to Bizversity will now be suspended.

How to reset your password

Go to the Reset Password page.
Type your email address in.
Check your email for a password reset link.
Click the link and type your new password.

| You can now sign in with your new password.

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