> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://support.bizversity.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Why am I experiencing buffering issues when watching videos?

![](https://storage.crisp.chat/users/helpdesk/website/ce97a11c1ae74000/de101791-9ee6-49c9-859f-01fa26_x3loap.jpeg)

If your videos keep stopping and starting, this is most likely a network connection issue. The internet service you are using just isn't strong enough to keep up with Bizversity's high quality.  

To resolve this, try moving to a stable WiFi connection or switch to play audio only so that there is less interference.

You can also try downloading content offline if you know your connection is going to be unstable.