Group 65
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Troubleshooting
Troubleshooting
How to get out of trouble when something is not as you expected
13 articles in this collection
Written by
Carolyn Birchill
and
Airah Oquias
How do I change my password in Bizversity?
Update your password and make your account more secure
Written by
Airah Oquias
Updated over a week ago
Video & Audio
Downloading videos/audio is not working for me
Well that is no good. Let's get that fixed for you
Written by
Carolyn Birchill
Updated over a week ago
I've pressed play on a video and it isn't working
Oh no! Let us get you back up and watching videos
Written by
Carolyn Birchill
Updated over a week ago
Why am I experiencing buffering issues when watching videos?
Buffering..... is..... annoying - let's get it fixed now!
Written by
Carolyn Birchill
Updated over a week ago
Why does the audio volume fluctuate when I am listening to Bizversity?
Up and down, up and down. Let's get your sound back on an even keel
Written by
Carolyn Birchill
Updated over a week ago
I can't listen to Bizversity when I have Google Maps open
Let's get that one fixed for you!
Written by
Carolyn Birchill
Updated over a week ago
Login & Logout
I forgot my password, how do I reset?
Forgotten passwords happens to us all. Let's get you a new one so you can log back into Bizversity
Written by
Carolyn Birchill
Updated over a week ago
Why can't I log back in to Bizversity?
Let's get you back in and learning quickly
Written by
Carolyn Birchill
Updated over a week ago
How do I terminate/close the Bizversity app on my iPhone?
Get the exterminators in... just kidding! Closing your app is pretty simple
Written by
Carolyn Birchill
Updated over a week ago
The Bizversity app won't open when I click the icon on my iPhone
Bizversity should be available 24 x7
Written by
Carolyn Birchill
Updated over a week ago
I can't log in. It says I'm using multiple devices...
Let's get that fixed right away!
Written by
Carolyn Birchill
Updated over a week ago
My Profile | My Business
How do I update my email address in Bizversity?
We can definitely help you with that one!
Written by
Carolyn Birchill
Updated over a week ago
How do I change my display name in Bizversity?
You are in full control of your display name
Written by
Carolyn Birchill
Updated over a week ago