Troubleshooting
How to get out of trouble when something is not as you expected
13 articles in this collection
Written by Carolyn Birchill, Chennie Montero, and Airah Oquias
Written by Carolyn Birchill, Chennie Montero, and Airah Oquias
Video & Audio
Downloading videos/audio is not working for me
Well that is no good. Let's get that fixed for you
Written by Carolyn Birchill
Updated over a week ago
Updated over a week ago
I've pressed play on a video and it isn't working
Oh no! Let us get you back up and watching videos
Written by Carolyn Birchill
Updated over a week ago
Updated over a week ago
Why am I experiencing buffering issues when watching videos?
Buffering..... is..... annoying - let's get it fixed now!
Written by Carolyn Birchill
Updated over a week ago
Updated over a week ago
Why does the audio volume fluctuate when I am listening to Bizversity?
Up and down, up and down. Let's get your sound back on an even keel
Written by Carolyn Birchill
Updated over a week ago
Updated over a week ago
I can't listen to Bizversity when I have Google Maps open
Let's get that one fixed for you!
Written by Carolyn Birchill
Updated over a week ago
Updated over a week ago
Login & Logout
I forgot my password, how do I reset?
Forgotten passwords happens to us all. Let's get you a new one so you can log back into Bizversity
Written by Carolyn Birchill
Updated over a week ago
Updated over a week ago
Why can't I log back in to Bizversity?
Let's get you back in and learning quickly
Written by Carolyn Birchill
Updated over a week ago
Updated over a week ago
How do I terminate/close the Bizversity app on my iPhone?
Get the exterminators in... just kidding! Closing your app is pretty simple
Written by Carolyn Birchill
Updated over a week ago
Updated over a week ago
The Bizversity app won't open when I click the icon on my iPhone
Bizversity should be available 24 x7
Written by Carolyn Birchill
Updated over a week ago
Updated over a week ago
I can't log in. It says I'm using multiple devices...
Let's get that fixed right away!
Written by Chennie Montero
Updated over a week ago
Updated over a week ago
My Profile | My Business
How do I update my email address in Bizversity?
We can definitely help you with that one!
Written by Carolyn Birchill
Updated over a week ago
Updated over a week ago
How do I change my display name in Bizversity?
You are in full control of your display name
Written by Chennie Montero
Updated over a week ago
Updated over a week ago