Troubleshooting

How to get out of trouble when something is not as you expected

13 articles in this collection
Written by Carolyn Birchill and Airah Oquias

How do I change my password in Bizversity?

Update your password and make your account more secure

Written by Airah Oquias
Updated over a week ago

Video & Audio

Downloading videos/audio is not working for me

Well that is no good. Let's get that fixed for you

Written by Carolyn Birchill
Updated over a week ago

I've pressed play on a video and it isn't working

Oh no! Let us get you back up and watching videos

Written by Carolyn Birchill
Updated over a week ago

Why am I experiencing buffering issues when watching videos?

Buffering..... is..... annoying - let's get it fixed now!

Written by Carolyn Birchill
Updated over a week ago

Why does the audio volume fluctuate when I am listening to Bizversity?

Up and down, up and down. Let's get your sound back on an even keel

Written by Carolyn Birchill
Updated over a week ago

I can't listen to Bizversity when I have Google Maps open

Let's get that one fixed for you!

Written by Carolyn Birchill
Updated over a week ago

I forgot my password, how do I reset?

Forgotten passwords happens to us all. Let's get you a new one so you can log back into Bizversity

Written by Carolyn Birchill
Updated over a week ago

Why can't I log back in to Bizversity?

Let's get you back in and learning quickly

Written by Carolyn Birchill
Updated over a week ago

How do I terminate/close the Bizversity app on my iPhone?

Get the exterminators in... just kidding! Closing your app is pretty simple

Written by Carolyn Birchill
Updated over a week ago

The Bizversity app won't open when I click the icon on my iPhone

Bizversity should be available 24 x7

Written by Carolyn Birchill
Updated over a week ago

I can't log in. It says I'm using multiple devices...

Let's get that fixed right away!

Written by Carolyn Birchill
Updated over a week ago

My Profile | My Business

How do I update my email address in Bizversity?

We can definitely help you with that one!

Written by Carolyn Birchill
Updated over a week ago

How do I change my display name in Bizversity?

You are in full control of your display name

Written by Carolyn Birchill
Updated over a week ago